Privacy Policy

This Privacy Policy describes how VOICE Buffalo collects, uses, and shares your information with respect to your use of the website located at https://www.voicebuffalo.org (the “Website”). By using the Website, you consent to the collection, use, and disclosure of your information as outlined below. The terms “you” or “user” refer to all individuals and entities accessing the Website for any reason. The terms “us” or “we” refer to VOICE Buffalo.

Information Collection

Information You Provide To Us

We collect information about you when you provide that information to us, for example, when you send a message to us or submit a form on the Website. The kinds of information we may collect include your first and last name, your email address, your phone number, your organizational affiliation and title, your city, state and zip code, interests and concerns, as well as any other information you choose to provide to us in connection with your use of the Website.

Information that Is Passively or Automatically Collected
When you visit the Website, we may automatically receive and record information from your computer or mobile device. This information allows us to understand how people are navigating and using the Website, and how we can improve your experience based on the information we collect. The types of information we may collect include your IP address, browser type, browser language, operating system, state or country from which you accessed the Website, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, the number of clicks, pages viewed, the amount of time spent on particular pages, the date and time you used the Website, error logs and other similar information. From your IP address, we may be able to infer your general location (e.g., city and state or postal code).

We may use third-party analytics providers and technologies, such as web server logs, cookies and tracking pixels, to help us collect the data described above. We use the term “cookie” in the broad sense to include all similar techniques and technologies. A cookie is a small text file that is placed on your computer or device when you visit a website that stores certain information about your website usage. For example, cookies enable us to recognize your computer, store your preferences and settings, enhance your user experience by delivering content specific to your interests, perform searches and analytics, and assist with security administration functions.

Temporary cookies will be stored on your computer or device only during a particular browsing session. In contrast, permanent cookies survive after your browser is closed and may remain for between 24 hours and three years.

You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Microsoft Edge; Google Chrome; Mozilla Firefox; or Apple Safari). Cookies do not, under any circumstances, read the data from your computer, and you can delete them at any time.

Use of Information

We may use the information we collect for the purposes for which you provided it, as well as:

To provide you access to the Website by recognizing and authenticating you on the Website.
To maintain and improve the Website, including:
- To provide the features and services available through the Website;
- To improve the content and features of the Website or to develop new services;
- To administer and troubleshoot the Website.
To contact you, including:
- To send you information about your relationship with us;
- To contact you with information that we believe may be of interest to you;
- To process and respond to your inquiries or to request your feedback.
For internal research and reporting.

We may also aggregate or de-identify information we collect from you so that it is no longer linked to you or your computer or device. We may, in our sole discretion, use such aggregated and de-identified information for any purpose and may share such information with third parties.

Information Sharing and Disclosure

VOICE Buffalo maintains strict privacy policies to protect the personal information of our users. Text and email messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

We may share your personal information in the following situations:

Service Providers: With third-party vendors or service providers who perform services on our behalf, such as donation processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: In the event of a merger, acquisition, bankruptcy, or other transaction involving the sale or transfer of all or part of our assets, your personal information may be transferred as part of that transaction.
Protecting Rights and Safety: When necessary to protect the rights, property, or safety of our company, our users, or others.
Affiliates: With our affiliates for internal business purposes.
Analytics and Advertising: With third-party analytics providers and advertising networks to deliver personalized ads and understand how users interact with our services.
Public Forums: Information shared in public forums may be visible to others.
Aggregate or Anonymized Information: We may share aggregate or anonymized information that cannot reasonably be used to identify you.

Information Protection

We are committed to ensuring the security of the personal information we collect. Our organization implements a variety of technical, administrative, and physical measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:

Encryption: We use industry-standard encryption protocols to protect sensitive data during transmission and in storage.
Access Controls: We restrict access to personal information to authorized personnel only, based on their role and need to know. This includes the use of authentication measures such as passwords, multi-factor authentication, and role-based access controls.
Monitoring and Auditing: Our systems are continuously monitored for potential vulnerabilities and threats. We conduct regular audits and assessments to ensure our security practices meet current standards and to identify areas for improvement.
Data Minimization: We limit the collection and retention of personal data to what is necessary for the purposes outlined in this policy. Data that is no longer needed is securely deleted or anonymized.
Third-Party Security: When we work with third-party service providers who process data on our behalf, we ensure that they have appropriate security measures in place to protect your information.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. However, we continually update and improve our security practices to protect your data.

User Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data.

To exercise these rights, please contact us using the contact information provided below.

Opt-Out

Users can opt-out of receiving future communications from us by:

Following the unsubscribe instructions included in each email
Replying "Stop" to any text message to discontinue text message communications

Contact Information

If you have any questions about this privacy policy, please contact us at:

Email Address: data@voicebuffalo.org

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We advise you to review this privacy policy periodically for any changes.

Last Updated: July 27, 2026